Answers before
you ask.

Most clients begin with a Diagnostic. It gives you a clear picture of what is holding the business back and a prioritized roadmap, and from there we recommend whether a Project, Retainer, Interim leadership or a combination fits best. If you already know the challenge, we can scope a Project directly.

Email us at [email protected] with a short note about your business and what you would like to improve. We will set up an introductory conversation to understand your goals and recommend the right next step.

Nothing formal. It helps to know your main goals, the challenges you are facing and a general sense of your recent financial performance. If we move forward, we will send a short list of the documents and data we need.

ESLU is based in Miami, Florida. If your business is located elsewhere, contact us. Many parts of an engagement can be handled remotely, and we will confirm what works for your situation.

Our published ranges are typical estimates for small and mid-sized businesses: Diagnostics from $2,500, Workshops from $2,000 per day, Retainers from $3,000 per month, and Projects from $10,000. Every engagement is quoted individually, and the binding fee is set in a signed Statement of Work before any work begins.

We agree on a measurable baseline before work begins, such as current costs or revenue. Our fee is then a set percentage, typically 10% to 30%, of the verified improvement over an agreed period. If there is no measurable improvement, there is no performance fee.

Fixed-fee work is usually invoiced in stages, for example at signing and on delivery, and monthly engagements are invoiced in advance. Invoices are due within 15 days. We accept ACH, wire and check, and the exact terms are set in your agreement.

Yes. Many clients start with a Diagnostic, move into a Project to fix the top priority, then keep a Retainer for ongoing advice. We will recommend a combination that fits your goals and budget.

A Diagnostic typically takes 2 to 4 weeks, Workshops 1 to 2 days, and Projects 1 to 6 months depending on scope. Retainers and Interim leadership run month to month or for an agreed term. Your timeline is confirmed in your Statement of Work.

Yes. We work alongside your owners, managers and staff, not around them. The goal is to build capability inside your business so improvements last after our engagement ends.

We tailor the format to each engagement. Workshops and key working sessions are often best in person, while regular check-ins can be held by video. We agree on the format with you at the start.

You keep every deliverable, from reports and roadmaps to dashboards. Many clients continue with a Retainer for ongoing advice, but there is no obligation to do so.

We sign a mutual nondisclosure agreement before you share any sensitive information, and confidentiality obligations are built into our client agreement. Your information is used only to deliver our services and is returned or destroyed at the end of the engagement on request.

No. ESLU provides management consulting and strategic advice. For legal, tax, audit or investment matters, we coordinate with your licensed advisers so recommendations fit together.

No consultant can honestly guarantee outcomes, and we never do. What we commit to is a clear scope, measurable goals agreed up front and diligent work toward them. Performance-based fees let you tie part of our compensation to measured results.